General terms

By accessing and placing an order with AO SOLUCIÓN, you confirm that you agree to and are bound by the terms of service contained in the Terms and Conditions described below. These terms apply to the entire website and to any email or other communication between you and AO SOLUCIÓN.

Under no circumstances will the AO SOLUCIÓN team be liable for any direct, indirect, special, incidental or consequential damages, including, without limitation, loss of data or profits arising from the use of, or the inability to use, the materials on this site. , even if the AO SOLUCIÓN team or an authorized representative has been informed of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume the costs thereof.

AO SOLUCIÓN will not be responsible for any results that may occur during the course of using our resources. We reserve the right to change prices and revise the resource usage policy at any time.

License                                                                                          

AO SOLUCIÓN grants you a revocable, non-exclusive, non-transferable and limited license to download, install and use the platform strictly in accordance with the terms of this Agreement.

These Terms and Conditions are a contract between you and AO SOLUCIÓN (referred to in these Terms and Conditions as “AO SOLUCIÓN”, “we”, “us”, or “our”), the provider of the AO SOLUCIÓN website and the services accessible from the site. AO SOLUCIÓN website (collectively referred to in these Terms and Conditions as the “AO SOLUCIÓN Service”).

You agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, do not use the AO SOLUTION Service. In these Terms and Conditions, “you” refers to both you as an individual and the entity you represent. If you violate any of these Terms and Conditions, we reserve the right to terminate your account or block access to your account without prior notice.

Definitions and key terms

To help explain things as clearly as possible in these Terms and Conditions, whenever any of these terms are referred to, they are strictly defined as:

a) Cookie : Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

b) Company : When these terms mention “Company”, “we”, “us” or “our”, it refers to ALFA OMEGA SOLUCIÓN SAS, Carrera 49 A # 174 A 23 which is responsible for your information under these Terms and Conditions.

c) Platform : Internet website, web application or public-facing digital application of AO SOLUCIÓN.

d) Country : Where AO SOLUCIÓN or the owners/founders of AO SOLUCIÓN is located in this case is Colombia.

e) Device : Any device connected to the Internet, such as a phone, tablet, computer or any other device that can be used to visit AO SOLUCIÓN and use the services.

f) Service : Refers to the service provided by AO SOLUCIÓN as described in the relative terms (if available) and on this platform.

g) Third parties : Refers to advertisers, contest sponsors, marketing and promotional partners, and others who provide our content or whose products or services we believe may interest you.

h) Website : The AO SOLUCIÓN site, which can be accessed through this URL: https://aosolucion.com.co.

and you : A person or entity that is registered with AO SOLUCIÓN to use the Services.

Restrictions

You agree not to do so and will not allow others to:

• License, sell, rent, lease, assign, distribute, transmit, host, subcontract, disclose or commercially exploit the Platform or make the Platform available to any third party.

• Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the Platform.

• Remove, alter or obscure any proprietary notices (including any copyright or trademark notices) of your affiliates, partners, suppliers or licensors of the Platform. 

Pay

If you sign up for any of our recurring payment plans, you agree to pay all fees or charges to your account for the Service in accordance with the rates, charges and billing terms in effect at the time each fee or charge is due and is paid Unless otherwise indicated on an order form, you must provide AO SOLUCIÓN with a valid credit card (Visa MasterCard or any other issuer accepted by us) (“Payment Provider”) as a condition of registering for the plan. Premium. Your Payment Provider agreement governs your use of your designated credit card account and you should consult that agreement and not these Terms to determine your rights and responsibilities with respect to your Payment Provider By providing AO SOLUTION with your credit card number and associated payment information you agree that AO SOLUCIÓN is authorized to immediately verify the information and subsequently bill your account for all fees and charges due and payable to AO SOLUCIÓN hereunder and that no additional notice or consent is required You agree immediately notify AO SOLUCIÓN of any change in your billing address or the credit card used for payment hereunder. AO SOLUCIÓN reserves the right at any time to change its prices and billing methods, either immediately upon publication on our Site or by email to your organization's administrator.

Any attorney's fees, court costs or other costs incurred in collecting undisputed delinquent amounts will be your responsibility and will be paid by you.

No contract will exist between you and AO SOLUCIÓN for the Service until AO SOLUCIÓN accepts your order by means of a confirmation email, SMS/MMS message or other appropriate means of communication.

You are responsible for any third-party fees you may incur when using the Service.

Return Policy and Refund

Thank you for purchasing from AO SOLUCIÓN. We appreciate the fact that you like to buy the things we build. We also want to ensure that you have a rewarding experience while exploring, evaluating and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions on AO SOLUCIÓN. We will be as brief as our lawyers allow. The main thing to remember is that by placing an order or making a purchase from AO SOLUCIÓN, you agree to the terms along with the AO SOLUCIÓN Privacy Policy.

If for any reason you are not completely satisfied with any good or service we provide, please do not hesitate to contact us and we will discuss any problems you are experiencing with our product or service. 

Your suggestions

Any comments, ideas, improvements or suggestions (collectively, “Suggestions”) that you provide to AO SOLUCIÓN regarding the Platform will remain the sole and exclusive property of AO SOLUCIÓN.

AO SOLUCIÓN will be free to use, copy, modify, publish or redistribute the Suggestions for any purpose and in any manner without any credit or compensation to you.

Your consent

We've updated our Terms and Conditions to give you full transparency about what's in place when you visit our site and how it's used. By using our platform, registering an account or making a purchase, you hereby agree to our Terms and Conditions.

Links to other Websites

These Terms and Conditions apply only to the Services. The Services may contain links to other websites that AO SOLUCIÓN does not operate or control. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Terms and Conditions no longer apply. Your browsing and interaction on any other website, including those linked to on our platform, is subject to that website's own rules and policies. These third parties may use their own cookies or other methods to collect information about you.

cookies

AO SOLUCIÓN uses “cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to improve the performance and functionality of our platform, but they are not essential for its use. However, without these cookies, certain features, such as videos, may not be available or you may be asked to enter your login details each time you visit the platform as we would not be able to remember that you had logged in previously. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website correctly or at all. We never place personally identifiable information in cookies.

Changes to our Terms and Conditions

You acknowledge and agree that AO SOLUCIÓN may stop providing (permanently or temporarily) the Service (or any feature within the Service) to you or to users generally, at AO SOLUCIÓN's sole discretion, without prior notice. You may stop using the Service at any time. You do not need to specifically inform AO SOLUCIÓN when you stop using the Service. You acknowledge and agree that if AO SOLUCIÓN disables access to your account, you may not be able to access the Service, your account details, or any files or other materials contained in your account.

If we decide to change our Terms and Conditions we will post those changes on this page and/or update the Terms and Conditions modification date below.

Modifications to our platform

AO SOLUCIÓN reserves the right to modify, suspend or interrupt, temporarily or permanently, the platform or any service to which it connects, with or without prior notice and without liability to you.

Updates to our platform

AO SOLUCIÓN may, from time to time, provide improvements to the features/functionality of the Platform, which may include patches, bug fixes, updates, improvements and other modifications (“Updates”).

Updates may modify or remove certain features and/or functionality of the platform. You agree that AO SOLUCIÓN has no obligation to (i) provide Updates, or (ii) continue to provide or enable particular features and/or functionalities of the platform.

You further agree that all Updates (i) will be considered an integral part of the platform and (ii) will be subject to the terms and conditions of this Agreement.

Thirdparty services

We may display, include or make available third-party content (including data, information, applications and other product services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that AO SOLUCIÓN shall not be responsible or liable for any Third Party Services, including their accuracy, integrity, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. AO SOLUCIÓN does not assume and will not have any obligation or liability to you or any other person or entity for the Third Party Services.

Third Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Duration and Termination

This Agreement will remain in effect until terminated by you or AO SOLUCIÓN.

AO SOLUCIÓN may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without notice.

This Agreement will terminate immediately, without prior notice from AO SOLUCIÓN, in the event that you fail to comply with any of the provisions of this Agreement. You may also terminate this Agreement by deleting the platform and all copies of it from your computer.

Upon termination of this Agreement, you must cease using the Platform and delete all copies of the Platform from your computer.

Termination of this Agreement shall not limit any of AO SOLUCIÓN's rights or remedies at law or in equity in the event of any breach by you (during the term of this Agreement) of any of your obligations under this Agreement.

Copyright Infringement Notice

If you are a copyright owner or such owner's agent and believe that any material on our Platform constitutes infringement of your copyright, please contact us and provide the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his or her behalf, (b) identification of the material that is claimed to be infringing, (c) your contact information, including your address, telephone number and an email, (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) a statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on the owner's behalf.

Compensation

You agree to indemnify and hold harmless AO SOLUCIÓN and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if applicable) from any claim or demand, including reasonable attorneys' fees, due to the fact that arises from your: (a) use of the platform; (b) violation of this Agreement or any law or regulation or (c) violation of any right of a third party.

No guarantees

The Platform is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted by applicable law, AO SOLUCIÓN, on its own behalf and on behalf of its affiliates and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise. , with respect to the platform, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise from course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, AO SOLUCIÓN provides no warranty or undertaking, and makes no representation of any kind that the platform will meet your requirements, achieve any intended results, be compatible or work with any other software, websites, systems or services, operate without interruptions, meet performance or reliability standards or are error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither AO SOLUCIÓN nor any provider of AO SOLUCIÓN makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the platform, or the information, content and materials or products included in the same; (ii) that the platform will be uninterrupted or error-free; (iii) as to the accuracy, reliability or currency of any information or content provided through the platform; or (iv) that the platform, its servers, the content or emails sent from or on behalf of AO SOLUCIÓN are free of viruses, scripts, trojans, worms, malware, time bombs or other harmful components.

Some jurisdictions do not allow the exclusion or limitations of implied warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.

Limitation of Liability

Without prejudice to any damages that you may incur, the entire liability of AO SOLUCIÓN and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing will be limited to the amount actually paid by you for the platform.

To the maximum extent permitted by applicable law, in no event will AO SOLUCIÓN or its suppliers be liable for any special damages. incidental, indirect or consequential of any kind (including, without limitation, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising in any way related to the use or the inability to use the Platform, third party software and/or third party hardware used with the platform, or otherwise in connection with any provision of this Agreement), even if AO SOLUCIÓN or any supplier has been informed of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Divisibility

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

This Agreement, together with the Privacy Policy and any other legal notices published by AO SOLUCIÓN on the Services, will constitute the entire agreement between you and AO SOLUCIÓN with respect to the Services. If any provision of this Agreement is held invalid by a court of competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of this Agreement, which will remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and AO SOLUCIÓN's failure to assert any right or provision under this Agreement shall not constitute a waiver of such right. or provision. YOU AND AO SOLUTION AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED

Resignation

Except as provided herein, the failure to exercise a right or require performance of an obligation under this Agreement shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall it constitute the waiver of an infringement. any subsequent breach.

No failure to exercise, or delay in exercising, by either party, any right or power under this Agreement will operate as a waiver of that right or power. The sole or partial exercise of any right or power under this Agreement shall also not preclude the subsequent exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any purchase or other applicable terms, the terms of this Agreement will govern.

Amendments to this Agreement

AO SOLUCIÓN reserves the right, in its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined in our sole discretion.

By continuing to access or use our Platform after the revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use AO SOLUTION. 

Complete agreement

The Agreement constitutes the entire agreement between you and AO SOLUCIÓN with respect to your use of the Platform and supersedes all prior and contemporaneous written or oral agreements between you and AO SOLUCIÓN.

You may be subject to additional terms and conditions that apply when you use or purchase other AO SOLUCIÓN services. that AO SOLUCIÓN will provide you at the time of said use or purchase.

Updates to our Terms

We may change our Service and our policies, and we may need to make changes to these Terms so that they accurately reflect our Service and our policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and will give you the opportunity to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Terms. If you do not want to accept these or any of the updated Terms, you may delete your account.

Intellectual property

The platform and all of its content, features and functionality (including, but not limited to, all information, software, text, screens, images, video and audio, and the design, selection and arrangement thereof), are the property of AO SOLUCIÓN , its licensors or other suppliers of such material and are protected by Colombia and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of AO SOLUCIÓN, unless and except as expressly stated in these Terms and Conditions. . Any unauthorized use of the material is prohibited.

Arbitration Agreement

This section applies to any dispute EXCEPT IT DOES NOT INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE REMEDIES WITH RESPECT TO THE ENFORCEMENT OR VALIDITY OF YOUR INTELLECTUAL PROPERTY RIGHTS OR RELIEF. The term “dispute” means any dispute, action or other controversy between you and AO SOLUCIÓN relating to the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance or any other legal or equitable basis. “Dispute” shall have the broadest possible meaning permitted by law. 

Dispute Notice

In the event of a dispute, you or AO SOLUCIÓN must give the other a Notice of Dispute, which is a written statement setting forth the name, address and contact information of the party who provided it, the facts that gave rise to the dispute and the requested repair. You must send any Notice of Dispute by email to: info@aosolucion.com.co. AO SOLUCIÓN will send any Dispute Notice to you by mail to your address if we have one, or otherwise to your email address. You and AO SOLUCIÓN will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Dispute Notice is sent. After sixty (60) days, you or AO SOLUTION may begin the arbitration.

Mandatory Arbitration

You and AO SOLUCIÓN do not resolve any dispute through informal negotiation; any other efforts to resolve the dispute will be conducted exclusively through binding arbitration as described in this section. You are giving up the right to litigate (or participate as a party or class member) all disputes in court before a judge or jury. The dispute will be resolved by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek interim or preliminary injunctive relief from any court of competent jurisdiction as necessary to protect the rights or property of the parties pending completion of arbitration. Any and all legal, accounting and other costs, fees and expenses incurred by the winning party shall be borne by the non-winning party.

Shipping and Privacy

In the event you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will be made automatically. treated as non-confidential and non-proprietary and will become the exclusive property of AO SOLUCIÓN without any compensation or credit to you. AO SOLUCIÓN and its affiliates shall have no obligations with respect to such submissions or postings and may use the ideas contained in such submissions or postings for any purpose in any media in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services. using such ideas.

Promotions

AO SOLUCIÓN may, from time to time, include contests, promotions, sweepstakes or other activities ("Promotions") that require you to submit material or information about yourself. Please note that all promotions may be governed by separate rules that may contain certain eligibility requirements, such as age and geographic location restrictions. You are responsible for reading all Promotions rules to determine whether you are eligible to participate or not. If you participate in any Promotion, you agree to comply with all Promotion Rules.

Additional terms and conditions may apply to purchases of goods or services through the Services, the terms and conditions of which are made a part of this Agreement by this reference.

Typographical errors

In the event that a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we will have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price. We shall have the right to refuse or cancel any order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled we will immediately issue a credit to your credit card or other payment account in the amount of the charge.

Diverse

If for any reason a court of competent jurisdiction finds any provision or portion of these Terms and Conditions to be unenforceable, the remainder of these Terms and Conditions will continue in full force and effect. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by an authorized representative of AO SOLUCIÓN. AO SOLUCIÓN will be entitled to injunctive relief or other equitable compensation (without the obligation to post any bond or guarantee) in the event of anticipated default on your part. AO SOLUCIÓN operates and controls the AO SOLUCIÓN Service from its offices in Colombia. The Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, persons who choose to access the AO SOLUCIÓN Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. These Terms and Conditions (which include and incorporate AO SOLUCIÓN's Privacy Policy) contain the entire understanding and supersede all prior understandings between you and AO SOLUCIÓN with respect to its subject matter, and may not be changed or modified by you. The section titles used in this Agreement are for convenience only and shall not be given any legal significance.

Disclaimer

AO SOLUCIÓN is not responsible for any content, code or any other inaccuracies.

AO SOLUCIÓN does not offer guarantees.

In no event will AO SOLUCIÓN be liable for any special, direct, indirect, consequential or incidental damages or any damages, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the content from service. AO SOLUCIÓN reserves the right to make additions, deletions or modifications to the content of the Service at any time without prior notice.

The AO SOLUCIÓN Service and its content are provided “as is” and “as available” without any warranty or representation of any kind, either express or implied. AO SOLUCIÓN is a distributor and not a publisher of content provided by third parties; As such, AO SOLUCIÓN exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided or accessible through the AO SOLUCIÓN Service. Without limiting the foregoing, AO SOLUCIÓN specifically disclaims all warranties and representations in any content transmitted in connection with the AO SOLUCIÓN Service or on sites that may appear as links on the AO SOLUCIÓN Service, or in products provided as part of or in connection with with the AO SOLUCIÓN Service, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement of rights and third parties. No oral advice or written information provided by AO SOLUCIÓN or any of its affiliates, employees, officers, directors, agents or the like will create a warranty. Pricing and availability information is subject to change without notice. Without limiting the foregoing, AO SOLUCIÓN does not guarantee that the AO SOLUCIÓN Service will be uninterrupted, uncorrupted, timely or error-free.

Contact Us

Please feel free to contact us if you have any questions.
Via email: contacto@aosolucion.com.co
Through the telephone number: +57 302 688 8080
Through this link: https://aosolucion.com.co
Through this address: Carrera 49 A# 174 A 23